frequently asked questions
Q. What kind of area will my dog be kept in?
A. Our guest stay in spacious indoor kennel runs, in a climate controlled facility. We do not allow small cage boarding of dogs.
Q. Will my dog get out to play?
A. Yes! Our guest go out for playtime twice a day in our large secure 40 foot long outdoor shaded exercise runs. No leashes! They are free to run and play in the area. We also offer supervised community playtime and socialization with other guest, as well as, individual pet nature walks.
Q. What will my pet eat during their stay?
A. We feed Premium Dog and Cat food, and Bil-Jac Frozen Dog Food.
Q. Can I bring my own food with my pet?
A. Of course! We have no problem with this arrangement, especially if your pet is on a special diet.
Q. May I bring toys, bedding or treats?
A. Absolutely! You can bring in anything you feel will make your pet more comfortable. Please refrain from bringing large blankets and comforters as they can not be washed. However, we do provide deluxe doggie beds at no extra charge.
Q. Is it a healthy environment?
A. Very much so. Our kennel is cleaned everyday without fail! All our guests are required to have up-to-date vaccinations and since we are not a veterinary facility, we do not allow sick animals on our premises.
Q.My pet is on medication! Will this be a problem?
A.No! We routinely administer oral and topical medications to our guests each and every day. However we are unable to administer injectable medications.
Q. How should I expect my dog to act when returning home?
A. Your dog will be very excited to see you. Excitement will cause your dog to pant a lot, lose body water and be thirsty. This is normal.
If you have questions that were not answered here, please feel free to contact us.